Registration and reservation

How do I register my child for a club?

To register, just look over to the top right of our website and click the Register Now button (or just click here), it will bring you straight to our ExoClass system, where you’ll see all currently available groups. From there, you can select your child’s class and complete registration in just a few minutes!

All materials and equipment are provided by us, so you don’t need to worry about bringing anything extra.

If you run into any issues during the process, feel free to reach out and we’ll be happy to help.

When is a place reserved/guaranteed?

Reservation is subject to payment for the next four sessions. Once you have entered your registration details, you will be redirected to make your payment via e-banking or you can choose another payment method.

If more children register for a class than there are places available, the reserved places are allocated according to the time of payment. There is no other method of registration (telephone, email).

My child's school/kindergarten has not announced registration. How do I find out if a group is available?

We always try to offer the most convenient locations for parents and their children, so please contact us by phone +353857793477 or email [email protected]

Loyalty

How do I get the loyalty discount?

The RoboticsAI Club loyalty programme is divided as follows:

  • Bronze level (5% discount) Membership is granted to the Customer if the child has attended a single season of classes (which is considered to start on 1 September and end on 30 June of the following year) or one RoboticsAI Club summer camp;
  • Silver level (10% discount) membership is granted to the Customer if the child has attended two seasons of clubs (which are deemed to start on 1 September and end on 30 June of the following year) or one RoboticsAI Club summer camp;
  • Gold Level (15% discount) Membership is granted to the Client if the child has attended three seasons of classes (which are deemed to begin on 1 September and end on 30 June of the following year) or has attended RoboticsAI Club’s summer camps on three occasions

Pricing

How is the cost of classes calculated?

The fee is a subscription fee, payable monthly.

The monthly price is based on the number of sessions per month, so you may receive lower or higher bills in some months.

If there was a make-up session in the previous month (the session fell on a public holiday and was rescheduled to the next day), the make-up session will be included in the next month’s bill.

You pay for the first 4 sessions at the first registration. Thereafter, you will be billed at the beginning of the month for future sessions in that month.

Cannot attend / rescheduling and holidays

What if we can't make it to a session?

In the course of the academic year, a client can justify three absences for a child without having to pay for them. We would appreciate a notice of at least 7 days before the lesson in question, if possible.

These excused times will be exempt when the customer has noted them in his/her personal online account by the 15th of the following month. If the customer makes a justification after billing, the current bill will not be adjusted, but the amount of the session will be deducted proportionally from the following month’s bill.

Termination

What should I do to terminate my subscription?

You can terminate your subscription by contacting our support team at [email protected].

We only ask that you provide at least 7 days notice before the end of the current month.

Other

How many children will be in the club?

Classes are held in groups of 6 to 14 children. If there are fewer than 6 children in a group, it can be reorganised by adding children to another group. In this case, you will be informed by email or call and the reorganisation will only take place after parental approval.

Robotics & AI Club
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